Medical Receptionist – Vadnais Heights

The Medical Receptionist is responsible for greeting patients, registering patients and answering clinic phone calls in a prompt, courteous and professional manner. The Medical Receptionist plays an integral role in providing excellent service to our patients.

 

Duties and Responsibilities:

  • Greet and register patients, enter patient information into computer
  • Answer multi-line telephone and direct calls appropriately
  • Collect payment for medical and cosmetic services, verify insurance
  • Create, pull and file patient charts
  • Scan documents into Electronic Health Records (EHR) system
  • Schedule appointments over phone and in-person
  • Maintain strict confidentiality of patient health information
  • Collect payment for retail product sales
  • Other clerical duties as assigned

 

Minimum Requirements:

  • HS Diploma or equivalent. Advanced training or education in customer service or medical reception desired
  • Experience in front desk and/or clinical area registering patients, collecting payments and obtaining/verifying insurance information.
  • Ability to communicate calmly and clearly with patients and others on the phone and in-person
  • Knowledge of customer service principles and techniques
  • Ability to prioritize tasks effectively
  • Ability to operate standard office equipment including multi-line telephone, scanner, computer and fax machine.
  • Ability to navigate Practice Management and EHR systems

 

Hours:

Monday – Friday, 8:00 am – 5:00 pm

You will always see a doctor.

Schedule your appointment today