Great staff! Love Dr. Shaffer! They even run on time for appointments. Definitely recommend.
I have been cared for by Dr. Hauge and Dr. Shaffer on multiple occasions. I would recommend them without reservation. Great physicians who take the time to connect with their patients.
I saw Dr. Barlow in June and she diagnosed a basal cell carcinoma on my nose. Dr. Joe Shaffer removed it on Monday, Aug. 13. My experience with both of them was phenomenal. Very compassionate and caring. Dr. Shaffer answered questions I had tonight (2 days post procedure) after hours. How many doctors do that? This was so stressful and they really took time to explain everything to me and acknowledge that it is an emotionally difficult thing to deal with. I cannot say enough good things about this practice. My experience with the front office and business office has been good as well, so I'm not sure what the other reviewers are referring to. Don't pass them over because of that. If I could give 6 stars I would!
I've new going to this Eagan office for years and thank my lucky stars that I do!! Growing up in the time when we added iodine to baby oil to make sure we tanned - YIKES! Well, I'm paying for no sunscreen use now. Dr. Barlow is fantastic!! Dr. Joe Shaffer has performed several Mohs procedures on me as well. Both Doctors Barlow and Shaffer and their staff put me completely at ease. I trust them completely!! For those who have had a bad front desk or phone experience, give them another chance. I've observed the rudeness of some patients to the front desk staff and know how we, the public, forget what it's like be on the other side. You won't regret going!!
Dr. Robert Anderson was able to pick up on a subtle change on my ear that no one else was able to notice. He did biopsy which confirmed his suspicion of an early basal cell carcinoma. The lesion was expertly and painlessly removed via the Mohs Technique by Dr. Shaffer. I'm thankful that they were able to identify and remove the lesion in such a timely fashion and healed without a trace of the procedure. Great office and staff!
Special thank you to Brittany and Dr Shaffer, for making our experience a good one, taking the time to make sure we understood everything from the start to the end of the procedure!