My first visit at Dermatology Consultants and one word: WOW! The front Desk was streamlined, friendly and efficient. I waited for no more that 5 minutes and Dr. Kathryn Barlow was fantastic! I couldn't believe how briskly I was in and out with all of my concerns covered. Thanks guys!
I saw Dr. Barlow in June and she diagnosed a basal cell carcinoma on my nose. Dr. Joe Shaffer removed it on Monday, Aug. 13. My experience with both of them was phenomenal. Very compassionate and caring. Dr. Shaffer answered questions I had tonight (2 days post procedure) after hours. How many doctors do that? This was so stressful and they really took time to explain everything to me and acknowledge that it is an emotionally difficult thing to deal with. I cannot say enough good things about this practice. My experience with the front office and business office has been good as well, so I'm not sure what the other reviewers are referring to. Don't pass them over because of that. If I could give 6 stars I would!
I've new going to this Eagan office for years and thank my lucky stars that I do!! Growing up in the time when we added iodine to baby oil to make sure we tanned - YIKES! Well, I'm paying for no sunscreen use now. Dr. Barlow is fantastic!! Dr. Joe Shaffer has performed several Mohs procedures on me as well. Both Doctors Barlow and Shaffer and their staff put me completely at ease. I trust them completely!! For those who have had a bad front desk or phone experience, give them another chance. I've observed the rudeness of some patients to the front desk staff and know how we, the public, forget what it's like be on the other side. You won't regret going!!